Questions about a template? Write to support@dataactionstudio.com with the template's name and what happened, and a person will reply.
Etsy delivers every template. Sign in to Etsy, open Purchases and reviews, and choose Download files next to your order. The PDF inside has the link to your template.
Orders, receipts and refunds go through Etsy. You can message the shop from your Etsy order page or write to support@dataactionstudio.com.
Looking for help with an iPhone app? App support moved to canyonskyrain.com/support.